Ashridge is one of the world’s leading business schools and is a provider of high quality education and training for executives and managers. They work in partnership with global organisations helping them face complex and difficult challenges with tailored strategic advice and consulting. With over 400 staff, Ashridge delivers its service globally and offers a range of executive education programmes for business leaders.


  • Provided a full policy and procedure review with an action plan for the next 12 months
  • Provided recommendations on a department restructure
  • Provided extensive training in job evaluation processes, payroll and customer experience
  • Provided a comprehensive report with clear and actionable recommendations
  • Project delivered on time and within agreed budget


The HR department needed to reorganise to ensure it continued to meet the needs of the business.


Ashridge wanted to build upon its position as one of the world’s leading business schools and to do this needed to attract and retain the very best talent. Talent attraction & retention is one of the top challenges for all businesses in today’s tough markets. 

Our Approach

Working with the HR team and key board members we clearly defined the project looking at business key goals and priorities, and the purpose of HR in its broader sense.

We set up a number of structured focus groups across Ashridge with staff at different levels looking at current roles, performance and needs of the internal customer to support the wider business. This was complemented by workshops and one-to-one interviews. The project was rolled out over three months.